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How PHTRACK helps your church follow up every visitor.

Three simple steps, built around your volunteers’ phones and your leaders’ peace of mind.

The three steps

Welcome. Follow up. Care well.

Welcome

Add someone in a few seconds, or let visitors scan your QR connect card and fill in their own details. They’re assigned to a follow-up person straight away.

Follow up

Each volunteer gets a morning reminder on their phone or by email. One tap sends a ready-written message; one tap marks it done.

Care well

Leaders see who’s overdue, where each person is up to, and the next steps people are taking, with a weekly summary by email.

A closer look

Simple for volunteers.
Clear for leaders.

Everyone knows who to call today.

Each morning, every volunteer sees just the people they’re caring for, most urgent first.

  • A morning reminder on their phone or by email
  • One tap for “Contacted” or “Tried”, with a quick note
  • People coming up later wait quietly until it’s their turn
Today’s follow-ups on a phone, with Contacted and Tried buttons

Say hello in seconds.

Tap Text or Email and choose a warm message your church has written, with their name already in. Change any word before it sends.

  • Opens the phone’s own Messages or mail app
  • Your church chooses the wording
  • First-time volunteers know exactly what to say
Choosing a ready-written text message

See where every person is up to.

Every call, try, note and next step in one timeline. When a volunteer steps back, the next person picks up exactly where they left off.

  • Who called, when, and how it went
  • A gentle “No response” list after several tries
  • Under-18s are followed up by leaders only
A person’s follow-up history

See fruit, not just phone calls.

Tick the next steps people take, like joining a group or starting to serve. Leaders get a weekly summary of new people, follow-ups done on time, and next steps taken.

  • A Summary page for 7, 30 or 90 days
  • A “Needs attention” list, one tap to act
  • Emailed to leaders every week
The leader summary with next steps taken
PHTRACK on a computer: the whole church’s follow-ups, grouped into Overdue, Due today and Coming up

And on the computer at the welcome desk or the church office.

Still have a question? Send us a message and we’ll reply by email.