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Everything churches usually ask about PHTRACK and following up new people.
Church follow-up software keeps track of the new people a church meets (first-time visitors, people who were prayed with, newcomers at events) and makes sure each one is contacted by someone on the team, at the right time. PHTRACK does exactly that: it shows who needs a call today, who’s making it, and whether it happened.
Most churches collect a name and phone number or email (often on a welcome or connect card), assign someone to say hello within a day or two, then check in again after a week and a month. PHTRACK sets up that rhythm for you, reminds the right person each morning, and records every call so nobody is forgotten.
A connect card is how visitors leave their details. PHTRACK has a digital QR connect card: put the QR code on a screen, a poster or the seats, and visitors fill in a 30-second form on their phone. They appear on your follow-up list straight away, with their permission to be contacted.
No. PHTRACK does one job, follow-up, and does it simply, so volunteers actually use it. It works alongside whatever else your church uses, and you can download everything as a spreadsheet at any time.
No. Any church, any size, any denomination, anywhere. You choose your own wording, follow-up steps and connection types.
No. PHTRACK runs in the web browser on any phone, tablet or computer. On a phone you can add it to your Home Screen so it opens like an app and can send a morning reminder.
Yes, it’s designed for phones first. Volunteers see just the people they’re caring for, tap to call or send a ready-written text, and tap again to mark it done.
Yes. Save your spreadsheet as CSV and import it. You’ll see exactly what will be added first, and people already in PHTRACK are skipped.
Tick “Do not contact” and they’re removed from every reminder. People who never reply can be moved to a No response list, so the team isn’t chasing them forever.
Small churches are exactly who it’s for. It takes a minute a day, and it means the person who visited three weeks ago still gets a call.
Only your church’s team. Leaders see everyone; volunteers see the people they’re caring for. Each church has its own separate database. Read our privacy policy.
Yes. PHTRACK is free for churches in the pilot. If we introduce pricing later, we’ll tell you well in advance and you’ll be free to leave and take your data with you.
Usually one short conversation. We set up your church, then you invite your team and choose your follow-up steps. Most teams are using it the same week.